We called several roofers after a storm, but only one would come out and explain the entire process. Nick was professional and polite. Above all, he was tolerant. I warned him up front I was not always easy to deal with. I only wanted a local company with a local crew. Clean up had to be impeccable. No nails left around for my grandchildren to find. I wanted it to beautiful and leak free. The roof is on and it has been raining ever since. This was seamless for us. I have the best looking roof in the neighborhood. I am very impressed with the roof and the company. I am proud we had the sign in our yard and I would welcome it back!
I am very impressed with the work that was done on my roof today. Due to faulty installation six years ago, I had a disaster on my hands. Tim Berry with John Beal Roofing was absolutely wonderful to work with. He was able to assess the situation and came up with the best solution for my roof, a flat roof in south St. Louis. I was truly amazed when I came home today at the work that had been done. Thank you all so much for helping me in the situation. Could not be happier!
I had a new roof put on July 17th, 2017. The weather was brutally hot that week, temperatures were about 100 degrees and the installers worked the first day from about 7:00 a.m. till it got dark. Amazing. They had to come back and finish the job the second day, which was just as hot. I only had a couple of minor complaints, which were taken care of on sight. Prior to choosing John Beal, I was openly taking bids for a new roof from many different roofers. I chose John Beal because of their salesman. He was credible, straight forward and his experience in roofing was evident. Their bid turned out to be the lowest, and after I signed the contract, he went to bat for me with my insurance company and got them to pay for a new skylight (after they initially refused to do so), and to pay for additional ice and water shield to cover the entire low pitch portion of my roof. I was very grateful he stepped in for me and fought for us. He and the others at John Beal had the expertise and experience to win over my insurance company. The fact that I did not have to argue with them was a great relief.
John Beal roofing came out to check our roof for a small leak, with ice on the roof and temps at 15 degrees. Fortunately, they were able to discovered the issue from inside the attic crawl space. Condensation from a microwave exhaust pipe, leaky at the seam and a relatively easy fix. Roof is fine. Really appreciate the HONESTY of the roof inspector. Hard to find honest people these days. Definitely will use John Beal roofing in the future. Thank you.
I needed guttering replaced on the back of my house, and they came out quickly to give me a very reasonable estimate. Once contacted, they were at my house to do the repair within 2 weeks time. The guys were very professional and very friendly. I am very pleased with the experience and the work they provided.
I am so pleased with the amazing job they did! The roof looks great! But even better than the roof was the customer service I received. From Matt, the salesman, who was willing to explain everything to me to make sure I understood and was comfortable, to Tim, the commercial manager, who called weekly to update me on scheduling, to the amazing crew who did our roof. Never have I seen such hard-working, respectful people as the installers. Big thanks to Omar and his crew. You guys went above and beyond! Thank you. Also big thanks to the crane driver. He was awesome. My experience was top notch! Thank you John Beal Roofing!!
We had minor damage to our roof from a windstorm, and contacted John Beal as well as another local company for estimates after our insurance company had assessed the damage. The other company came first, and although we knew that the roof did not need to be replaced, they wanted to try to manipulate things to get a new roof put on our house. Then John Beal looked everything over and explained that there was very little actual damage, and certainly not enough to cause any problems with leaks. Most of the damage was just scratches and cosmetic things, but we did get their estimate for how much it would cost to have them replace what the insurance company had approved. What a contrast between John Beal and the other company that was trying to just make as much money as possible for something that didn't need to be done! Needless to say, we chose to work with John Beal. All in all, there was nothing about our experience with John Beal that we can find to complain about. We will definitely call them again if we need roofing work of any kind.
I received a new TPO type roof, a new skylight, and tuckpointing to two chimneys on my flat type roof. I was very pleased with my first John Beal contractor. He was able to detail everything from the crane, dump truck container, delivery of materials, and the crew that would be working on my roof. It was very smooth and seamless and done in one day!! My tuckpointing occurred a week later. I was very impressed with the full crew that worked all day, cleaning up as they went and staying till all the work was complete. The contractor even responded to my email when I was out of the country. Good job all the way around.
My company has a nursing home in West St. Louis County with a shingle roof of approx. 50,000 square feet. The roof was replaced 5 years ago by another local roofing company that will not return to repair roof problems. I contacted John Beal Roofing two years ago to repair several of these leaks and again within the past two months. Each time, John Beal has corrected the problems and the leaks have not returned.
We had John Beal Roofing do our garage roof, plus we had them do the dormer roof, siding and skylight. They were the only company that offered to do all the items we needed done. It solved our leaks at the time and the worksite was clean and free of debris when they were done. Overall very well pleased.
I cannot say enough about this business. I had a roof installed, siding, gutters and windows. From the first representative that came to my home, to the installers, to the office personnel, they were all very professional, kind, courteous. They made sure everything was done in a timely manner. If there was a problem, it got handled immediately. I am so thrilled with the way my home looks now. If you want a good company that you can rely on, John Beal is the business you should contact. They are wonderful!!!!!
The John Beal staff have been very professional, eager to do good work and friendly and neat. They replaced my complete roof, all gutters, damaged siding and screens from a recent vicious hail storm in a very efficient manner. I will gladly recommend everyone to ‘Call John Beal.'
I had a new roof, gutters and some siding repair due to hail damage. It was my first experience with any contractor for this type of repairs. My wife and I could not have been more pleased. The customer service was fantastic!!! The employees at John Beal are all class acts!!