Was upset to find out that they don't warranty their repair work. Not sure I'll use them. A little confused on that policy. Update: Kim took time to explain their policy and why they take a certain position on certain repairs. They guy that came out and did my repair was knowledgeable and came across as very professional. That made a huge difference for me and I chose to move forward. It's been several weeks and a few wind storms later and the repair is holding up very well. Changing from 3 to 5 stars!!!!👍👍👍~ Gregory P.