Hail damage in West Frankfort is frequently discovered years late, after the policy reporting window has already closed. An inspection after a storm you remember costs nothing.
How the work goes
- Free inspection. Every slope photographed, findings shown to you.
- Written itemized price. Scope, materials and warranty on paper.
- Insurance, if it applies. We document the damage and meet your adjuster at the property.
- Permits and scheduling. We pull what your jurisdiction requires.
- The work. Decking checked, flashing replaced, ventilation corrected, valleys detailed.
- Cleanup and final walk. Magnet sweep for nails, walked with you before we leave.
Why people here call us back
- Lifetime workmanship warranty on every installation, standard
- BBB Torch Award recognized — an award for ethics, not advertising
- Best Value Guarantee — best value or we pay you $200
- Local crews and a local number, not a national dispatch queue
- 24/7 real answer — storms do not keep business hours
- Family-owned and still here, with the name on the trucks
If it is an emergency right now
Call and a person will answer, day or night. For active water we protect first — tarping documented with photographs taken before the cover goes on, because once a roof is dried in the evidence for your claim is gone — then schedule the permanent repair.
Be careful who you sign with
Every hail event brings crews from out of state. Before you sign: confirm licensing and insurance in your jurisdiction, never assign your claim to a contractor, avoid large up-front deposits, and walk away from anyone offering to waive or absorb your deductible — in many states that is fraud, and it implicates the homeowner too.
Working in West Frankfort in Franklin County
West Frankfort is home to roughly 7,275 people in Franklin County, and we serve it from our Carbondale / Southern Illinois office with local crews and a local number. Our Carbondale / Southern Illinois-area work also covers Pinckneyville, Harrisburg, Mount Vernon, Metropolis, Eldorado, Fairfield — so a West Frankfort job is not a long-distance dispatch for us, it is a route our crews already run.
Call 618-549-0800 and a person answers, including nights, weekends and holidays. The inspection is free and the written report is yours whether or not you hire us.
More of what we do in West Frankfort
- Roofing Contractor in West Frankfort
- Roof Replacement in West Frankfort
- Roof Repair in West Frankfort
- Residential Roofing in West Frankfort
- Commercial Roofing in West Frankfort
- Roof Insurance Claims in West Frankfort
- Gutters & Downspouts in West Frankfort
Frequently asked questions
- Will filing a claim raise my rates?
- That is your carrier's decision, and a widespread storm event is treated differently than an at-fault claim. Ask your agent directly, and be skeptical of any contractor who answers that for you.
- What if my claim was denied?
- A denial is often the result of incomplete documentation rather than an absence of damage. You can request a re-inspection, and thorough slope-by-slope evidence is what reopens files.
- Do you do emergency tarping?
- Yes, 24 hours a day. We stop the water first and photograph the damage before covering it.
- How long do I have to file a claim?
- Policies set their own reporting deadlines and many are shorter than homeowners expect. Because hail damage is invisible from the ground, roofs often get inspected after the window has closed.