Type "roofer near me" into your phone and you get a wall of names, ads and star ratings. It's hard to tell who's been around for decades and who showed up after the last hailstorm. You don't need a long checklist to sort them out. Three questions will tell you most of what you need to know.
Are they local, with a real office?
Ask for the address. Then look it up, or better yet, drive by. A roofer with a real local office has roots here. They'll still be around next year when you have a question about your warranty, and their name is on the line in the neighborhoods they work in.
Be careful with companies that only have a phone number, a P.O. box, or a truck with out-of-state plates. After big storms, crews travel in from all over, knock on doors for a few weeks, and move on to the next town. When they leave, so does anyone who can stand behind the work.
It also helps to know that Missouri doesn't license roofers at the state level. Illinois does. On the Missouri side, that means a license number won't do the checking for you. You have to check out the company yourself, and a real office is the first thing to check.
Do they put everything in writing?
A good roofer writes it down. The price. What's included, like tear-off, flashing and cleanup. What happens if the crew finds bad wood under the old shingles. The warranty on the work. If it was said out loud at your kitchen table, it belongs on the paper you sign.
Vague quotes are how surprise charges happen. So are handshake promises that nobody remembers later. Get it in writing, read it, and ask about anything that isn't clear before you sign, never after.
Do they answer the phone?
This sounds simple, and it tells you a lot. Call them. See if a person picks up or if you're stuck leaving voicemails. See how long it takes to hear back. A roofer who's slow to answer while they're trying to win your business is not going to get faster once they have your money.
It matters most when something goes wrong. Roofs leak at night, on weekends and in the middle of storms. That's when you'll find out who actually answers.
A few more things worth asking
Who does the actual work, the company's own crews or subcontractors? How long has the company been around? Can they show you local reviews and local jobs? Will they inspect the roof and measure it before they give you a price? Good roofers are glad to answer all of that.
How John Beal Roofing stacks up
We're a family-run company that has been roofing Midwest homes since 1947. Our own crews do the work, we put everything in writing, our limited lifetime workmanship warranty is on paper, and we answer the phone 24/7. That's the standard we'd want you to hold any roofer to, including us.
What John says in the video
Transcript: How do I find a good roofer near me? Check 3 things. One: they're local, with a real office. Two: they put everything in writing. Three: they answer the phone. Call me. 1-800-JOHN-BEAL.
Frequently asked questions
How do I know if a roofer is local?
Ask for the office address and go look at it. A real local roofer has a place you can visit, a local phone number, and a history in the area you can check.
What should a roofer put in writing?
The quote, what is included in it, the start date, how surprises like rotten wood will be handled, and the warranty. If it was promised, it should be on paper.
Do roofers need a license in Missouri?
Missouri does not license roofers at the state level, so checking out the company yourself matters more. Illinois does license roofers, and you can look up a contractor's license there. Some cities have their own requirements, too.
Why does it matter if a roofer answers the phone?
Because you will need them after the job is done. A roofer who is hard to reach while trying to win your business will be harder to reach when you have a warranty question or a leak.
Is John Beal Roofing local?
Yes. We are family-run, have been roofing Midwest homes since 1947, use our own crews, and answer our phones 24/7 at 1-800-JOHN-BEAL. Our Kansas City office is at 7440 NW River Park Drive in Parkville.
More answers from John Beal
- Can You Put A New Roof Over Old Shingles?
- Do I Need A Permit For A New Roof?
- How Much Does A New Roof Cost?
- All of John’s video answers
John Beal Roofing is family-run and has been roofing Midwest homes since 1947, serving Greater St. Louis, Kansas City, Columbia, Springfield, Lake of the Ozarks, and the Metro East and Carbondale in Illinois. Our Kansas City office is at 7440 NW River Park Drive, Parkville, MO 64152 (816-572-9500 Missouri side, 913-281-6000 Kansas side). Everywhere else, call 1-800-JOHN-BEAL. We answer 24/7.
