First steps in the next 30 minutes
- Stay safe. Never climb onto a wet, windy or dark roof.
- Shut off power to any light fixture or outlet near the leak.
- Catch the water with buckets and towels, and poke a small hole in a bulging ceiling to let water drain in a controlled way.
- Move valuables, electronics and furniture.
- Take photos of the interior damage and anything visible outside.
- Call a 24/7 roofer: 1-800-564-6232.
What counts as a roofing emergency
Active water coming into the home, a tree or large limb on the roof, sections of shingles or decking torn away, or storm damage that leaves the roof open to the next rain. Missing a few shingles with no leak can usually wait until morning, but it should be covered before the next storm.
What happens when we arrive
Our crew assesses the roof as soon as it is safe, finds where water is entering and secures it, usually with a heavy-duty tarp fastened over the damaged area, or a temporary patch for small openings. We photograph the damage before and after securing it, because those photos matter for your insurance claim. Then we explain what permanent repair or replacement will involve.
St. Charles storms and roof damage
St. Charles sits across the Missouri River from St. Louis County and sees the same spring and summer storm systems: hail, straight-line winds and heavy rain. The city has everything from historic homes near Main Street and Frenchtown to newer subdivisions, and older roofs and mature trees make wind and limb damage more likely. Our windstorm guide explains what to check after a storm.
Insurance after an emergency
Most homeowners policies cover sudden storm damage, subject to your deductible and policy terms. Report the damage promptly, keep receipts for emergency repairs, and keep the photos. Many insurers expect you to take reasonable steps to prevent further damage, which is exactly what an emergency tarp does. We can meet your adjuster to walk the roof. See will insurance pay for a new roof.
Watch for storm chasers
After big storms, out-of-town crews knock on doors in St. Charles County. Be cautious of anyone who pressures you to sign immediately, offers to cover your deductible, or wants you to sign over your insurance benefits. Use a contractor with a local office you can find after the job.
After the emergency: the permanent repair
A tarp is temporary. Once the weather clears, we inspect the full roof, document all damage, and give you a written recommendation for repair or replacement. If the roof needs replacing, most homes are finished in one to two days.
Nights, weekends and holidays
Storms rarely arrive during business hours. Our phones are answered 24/7, including nights, weekends and holidays, and our crews are local. Read more on our 24/7 emergency roof repair page and roofers open 24/7 guide.
A family-run roofer close to St. Charles
Our Maryland Heights headquarters is just across the river from St. Charles. John Beal Roofing has been family-run since 1947. We are an Owens Corning Platinum Preferred Contractor, a CertainTeed SELECT ShingleMaster and a GAF Master Elite contractor, we use our own crews, and every roof carries our limited lifetime workmanship warranty.
Our St. Louis headquarters is at 12181 Prichard Farm Road, Maryland Heights, MO 63043. Call 314-429-6000, or 1-800-564-6232 any hour.
Frequently asked questions
Do you offer 24-hour emergency roof repair in St. Charles, MO?
Yes. We answer 24/7, including nights, weekends and holidays.
What should I do first if my roof is leaking?
Stay off the roof, shut off power to wet fixtures, catch the water, move valuables, take photos and call a 24/7 roofer.
Will insurance cover emergency roof tarping?
Many policies cover reasonable emergency measures after sudden storm damage, subject to your deductible and terms. Keep receipts and photos.
How long does an emergency tarp last?
It is a temporary measure meant to protect the home until permanent repair, typically scheduled once the weather clears.
How far is John Beal Roofing from St. Charles?
Our headquarters is in Maryland Heights, just across the Missouri River.