Hail damage in Metropolis is frequently discovered years late, after the policy reporting window has already closed. An inspection after a storm you remember costs nothing.
Storm damage and insurance
Most roofs in this area are replaced because of a storm rather than age alone. Claims turn on documentation gathered while the damage is fresh, which is why our inspection report is written the way an adjuster reads one — slope by slope, with soft metals and measurements included. You file the claim; we make sure the evidence is there.
If it is an emergency right now
Call and a person will answer, day or night. For active water we protect first — tarping documented with photographs taken before the cover goes on, because once a roof is dried in the evidence for your claim is gone — then schedule the permanent repair.
How the work goes
- Free inspection. Every slope photographed, findings shown to you.
- Written itemized price. Scope, materials and warranty on paper.
- Insurance, if it applies. We document the damage and meet your adjuster at the property.
- Permits and scheduling. We pull what your jurisdiction requires.
- The work. Decking checked, flashing replaced, ventilation corrected, valleys detailed.
- Cleanup and final walk. Magnet sweep for nails, walked with you before we leave.
Why people here call us back
- Lifetime workmanship warranty on every installation, standard
- BBB Torch Award recognized — an award for ethics, not advertising
- Best Value Guarantee — best value or we pay you $200
- Local crews and a local number, not a national dispatch queue
- 24/7 real answer — storms do not keep business hours
- Family-owned and still here, with the name on the trucks
Working in Metropolis in Massac County
Metropolis is home to roughly 5,969 people in Massac County, and we serve it from our Carbondale / Southern Illinois office with local crews and a local number. Our Carbondale / Southern Illinois-area work also covers Herrin, Anna, Carmi, Benton, Carterville, Sparta — so a Metropolis job is not a long-distance dispatch for us, it is a route our crews already run.
Call 618-549-0800 and a person answers, including nights, weekends and holidays. The inspection is free and the written report is yours whether or not you hire us.
More of what we do in Metropolis
- Roofing Contractor in Metropolis
- Roof Replacement in Metropolis
- Roof Repair in Metropolis
- Residential Roofing in Metropolis
- Commercial Roofing in Metropolis
- Roof Insurance Claims in Metropolis
- Gutters & Downspouts in Metropolis
Frequently asked questions
- How do I know if I have hail damage?
- You usually cannot tell from the ground. Hail fractures the mat under the granules rather than punching a hole. A proper inspection also checks soft metals — gutters, vents, screens, AC fins — which help date the event.
- Do you do emergency tarping?
- Yes, 24 hours a day. We stop the water first and photograph the damage before covering it.
- Will filing a claim raise my rates?
- That is your carrier's decision, and a widespread storm event is treated differently than an at-fault claim. Ask your agent directly, and be skeptical of any contractor who answers that for you.
- What if my claim was denied?
- A denial is often the result of incomplete documentation rather than an absence of damage. You can request a re-inspection, and thorough slope-by-slope evidence is what reopens files.