
Customer Engagement Specialist
Customer Engagement Specialist at John Beal Roofing. Call or email me any time. I’m happy to help get your first appointment scheduled.
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Malana Niko is a Customer Engagement Specialist at John Beal Roofing, where she helps homeowners get their first appointment on the calendar. She joined John Beal Roofing in May 2020 after family introduced her to the company.
Malana's favorite part of the job is that first conversation: helping a customer schedule their first appointment and start their journey toward upgrading their home.
Malana grew up in Hazelwood, Missouri, and recently moved to Bridgeton. She is engaged to Mason, her partner of seven years, who is a firefighter and paramedic. Outside the office, she enjoys spending time with her two pets, painting and playing video games.
John Beal Roofing serves more than 500 cities from 10+ local offices in Missouri, Kansas, Illinois, Indiana and Kentucky. Include your property address when you send Malana a message so we know which local office is closest to you. See all the areas we serve.
Have a question about your roof, need an inspection, or want an update on your project? Send me a message below.
Call Malana at 1-800-564-6232, or use the form above and choose “Request an Inspection.”
Yes. Malana helps customers with scheduling, questions and payments. Call her at 1-800-564-6232 or send her a message using the form above.
Call 1-800-JOHN-BEAL (1-800-564-6232). Our line is answered 24/7.
Every roof John Beal Roofing installs carries a lifetime workmanship warranty, plus the manufacturer’s standard product warranty.