Hail damage in Carterville is frequently discovered years late, after the policy reporting window has already closed. An inspection after a storm you remember costs nothing.
How the work goes
- Free inspection. Every slope photographed, findings shown to you.
- Written itemized price. Scope, materials and warranty on paper.
- Insurance, if it applies. We document the damage and meet your adjuster at the property.
- Permits and scheduling. We pull what your jurisdiction requires.
- The work. Decking checked, flashing replaced, ventilation corrected, valleys detailed.
- Cleanup and final walk. Magnet sweep for nails, walked with you before we leave.
If it is an emergency right now
Call and a person will answer, day or night. For active water we protect first — tarping documented with photographs taken before the cover goes on, because once a roof is dried in the evidence for your claim is gone — then schedule the permanent repair.
Be careful who you sign with
Every hail event brings crews from out of state. Before you sign: confirm licensing and insurance in your jurisdiction, never assign your claim to a contractor, avoid large up-front deposits, and walk away from anyone offering to waive or absorb your deductible — in many states that is fraud, and it implicates the homeowner too.
Storm damage and insurance
Most roofs in this area are replaced because of a storm rather than age alone. Claims turn on documentation gathered while the damage is fresh, which is why our inspection report is written the way an adjuster reads one — slope by slope, with soft metals and measurements included. You file the claim; we make sure the evidence is there.
Working in Carterville in Williamson County
Carterville is home to roughly 5,848 people in Williamson County, and we serve it from our Carbondale / Southern Illinois office with local crews and a local number. Our Carbondale / Southern Illinois-area work also covers Chester, Metropolis, Eldorado, Harrisburg, Du Quoin, Mount Vernon — so a Carterville job is not a long-distance dispatch for us, it is a route our crews already run.
Call 618-549-0800 and a person answers, including nights, weekends and holidays. The inspection is free and the written report is yours whether or not you hire us.
More of what we do in Carterville
- Roofing Contractor in Carterville
- Roof Replacement in Carterville
- Roof Repair in Carterville
- Residential Roofing in Carterville
- Commercial Roofing in Carterville
- Roof Insurance Claims in Carterville
- Gutters & Downspouts in Carterville
Frequently asked questions
- Will filing a claim raise my rates?
- That is your carrier's decision, and a widespread storm event is treated differently than an at-fault claim. Ask your agent directly, and be skeptical of any contractor who answers that for you.
- Do you do emergency tarping?
- Yes, 24 hours a day. We stop the water first and photograph the damage before covering it.
- How long do I have to file a claim?
- Policies set their own reporting deadlines and many are shorter than homeowners expect. Because hail damage is invisible from the ground, roofs often get inspected after the window has closed.
- How do I know if I have hail damage?
- You usually cannot tell from the ground. Hail fractures the mat under the granules rather than punching a hole. A proper inspection also checks soft metals — gutters, vents, screens, AC fins — which help date the event.